TERMS & CONDITIONS
A legal disclaimer
The information provided on this page is for general guidance and informational purposes only. While we aim to ensure accuracy and compliance with applicable laws in the United Kingdom, including GDPR and consumer protection regulations, this document does not constitute legal advice.
AL AURUM recommends seeking independent legal advice to ensure that your understanding of these Terms & Conditions fully aligns with your rights and obligations under applicable law.
Terms & Conditions
These Terms & Conditions (“T&C”) set out the legally binding agreement between you (“the user”, “customer”, or “visitor”) and AL AURUM (“we”, “our”, or “us”) when accessing or using our website and purchasing our products.
By using this website, placing an order, or interacting with our services, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy and any other policies referenced herein.
These Terms are designed to define the relationship between AL AURUM and its users, including the rights, responsibilities, and limitations applicable to both parties.
Scope of Use
This website is intended for individuals aged 18 or over. By using our site, you confirm that you meet this requirement.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, restrict access, or damage the functionality of the site.
We reserve the right to suspend or terminate access to our website if misuse, fraudulent activity, or breach of these Terms is suspected.
Products & Services
AL AURUM offers luxury fragrances including Extrait de Parfum and Perfume Oils. All product descriptions, pricing, and availability are subject to change without notice.
We make every effort to ensure that product details, images, and descriptions are accurate. However, slight variations may occur due to factors such as lighting, batch production, or individual perception of scent.
Pricing & Payments
All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
We accept secure payment methods through our payment providers. By placing an order, you confirm that all payment details provided are accurate and authorised.
We reserve the right to cancel or refuse any order at our discretion, including cases of pricing errors or suspected fraudulent activity.
Shipping & Delivery
Shipping costs and delivery times are displayed at checkout.
While we aim to deliver within estimated timeframes, delays may occur due to external factors beyond our control. AL AURUM is not liable for such delays.
Risk and ownership of products pass to you upon delivery.
Returns & Refunds
Due to the nature of fragrance products, returns may be limited for hygiene reasons. Please refer to our Returns Policy for full details.
Where applicable, refunds will be processed in accordance with UK consumer law.
Intellectual Property
All content on this website — including text, images, branding, logos, and product designs — is the property of AL AURUM and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
Data Protection & Privacy (GDPR)
AL AURUM is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
We collect and process personal data only where necessary, including for:
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Order fulfilment
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Customer support
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Marketing communications (with consent)
For full details on how your data is collected, stored, and used, please refer to our Privacy Policy.
Intellectual Property
All content on this website — including text, images, branding, logos, and product designs — is the property of AL AURUM and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
For any questions regarding these Terms & Conditions, please contact:
AL AURUM
Email: support@alaurum.com